myIM3 FAQ

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Apa promo terbaru yang diberikan oleh IM3?
Apa yang dimaksud Paket Yellow?
Bagaimana cara mendaftar Paket Yellow?
Berapa lama masa aktif untuk Paket Yellow?
Bagaimana cara mengetahui atau mendapatkan daftar lagu dari iRing?
What is the advantage of Postpaid ?
What is the latest promo provided by IM3?
What is the Yellow Package?
How long is the active period for the Yellow Package?
What are the advantages of the Unlimited Package?
Is Free Call from the Unlimited Package valid for all operators?
Is Free Call from the Unlimited Package valid for IM3 numbers overseas?
How do I find out or get a list of songs from iRing?
How do I activate iRing?
Are iRing recipients charged?
Is there any charge for change card request?
Bagaimana cara menghapuskan file sampah (Cache) untuk aplikasi myIM3?
Bisa ditemukan dimana saja layanan Indira?
Where can I find Indira services?
Bagaimana caranya untuk bisa tahu nomor prabayar Anda yang sudah terdaftar pada NIK Anda?
How does the Loyalty Program work?
Does enroll IMPoin program cost anything?
How many points that I will earn?
When will my IMPoin expired?
What should I do to earn higher Tier?
When can I upgrade my Tier?
Once I upgrade new Tier, how long my Tier will stay?
What happens when my Tier Level expired?
If I redeemed my IMPoin, does that mean I can’t upgrade to the next level?
What privileges do Silver members will get?
What privileges do Gold members will get?
What privileges do Platinum members will get?
How does Tier downgrade work?
How to check my IMPoin balance?
How to redeem my IMPoin?
How long is IMPoin Membership valid for?
Dimana saya bisa mendapatkan informasi lebih lanjut tentang program ini?
What happens if I paid more than my bill amount (PostPaid customers)?
What is BONUS Points?
What happens if I stop my postpaid contract?
What will IMPoin do for Postpaid customers who are entering SIM card soft-block period/hard-block period?
How do I check the total amount of basic points and bonus points on my IMPoin?
Can I redeem points when my number enters the grace period or is blocked?
Can I partially pay using the points I have when my credit/balance is insufficient to purchase a data package?
How do I check the history of points exchange transactions?
Can I stop the loyalty program service and what about the points I previously earned?
If I make a transaction (buy a package/pay bill) is there a notification (SMS, Inbox myIm3) how many points do I get?
Can I register directly to Platinum or Gold without having to be Red first?
Is it for the customer who changes the ownership of the number, the points in the number are not lost?
I have redeemed my points and got a voucher, but when I transact with a partner, the voucher is expired/unknown, what should I do?
Will I also get points when I redeem my points to Indosat products, (purchase pulses or data packages)?
If I make a point redemption and fail, will the system automatically refund my points?
How is the illustration related to the number of points if it is equivalent to rupiah?
For Postpaid Customers who have an advance payment, and when the advance payment pays the bill automatically, is the Customer entitled to receive points?
For postpaid customers, will the number of points be listed on the invoice?
Who are the partners/merchants who have partnered with this points program?
Is this feature Free of charged?